At Happy Clean, we deliver more than just a cleaning service. Because that’s what you get from all the companies, the difference being made by quality or price. Or both! But we add the extra reason for choosing us. We offer reliability, the confidence that you deal with a company you can trust and is there for you at any time.
So how can we make sure we always go the extra mile to be different from other companies?
First, we try to take your calls and reply to your messages at any time of the day (or night). Because you may have an emergency, maybe someone felt sick on your cream carpet. Or maybe you are potty training your toddler and accidents can happen on a Sunday too. Or the old pipes decided to flood your bedroom. No matter what the reason is we are here 24/7 to help.
Moreover, if we miss your call we always ask you to send us a message. We would reply to that within minutes. Otherwise we promise to always return your calls asap, so no need for you to contact another company.
Second, we are always happy to come over and give you a quote . Also we can give you a quote over the phone or based on photos. Some people prefer to actually meet with someone and discuss their needs. Others prefer to just get a quick quote over the phone as they are trying to save time. Whatever you prefer we will try to make the quoting process as smooth as possible.
Last but not least, we always give fair prices! We always discuss your needs and try to find the best method and the most affordable price for you. We know that if we rip you off once, that would be the only time you would use us. So why not work with you to be happy with the price and have you come back again and again?
Most importantly, we have the emergency service that means we can do the cleaning at any time, very short notice, in case of an emergency. This emergency cleaning service comes in very handy for customers like hotels, airbnb’s, restaurants and other commercial sites that may need us asap before they open or rent the property.
At Happy Clean, we are always open to listen to your ideas and suggestions but most important to your feedback. Good or bad! If it’s good feedback it shows us we are doing the right thing. But bad feedback (though we don’t really get it… pheww) is even more important as we can change things that we do wrong!
We are continuously training and researching so we are up to date with the latest methods, machines and products! As well, as we are trying to improve our customer service with new ideas! These kinds of reviews make us proud and we want to share them with you:
I had to have my apartment thoroughly cleaned urgently. What I appreciated most was how trustworthy they were, as not being in the country, I advanced the key and the payment in good faith. The job Happy Clean did was impeccable! How nice it is to come across a business who don’t try to take advantage of the client and who can be relied upon, without inspection, to carry out a highly professional job. Well done, Happy Clean, and many, many thanks.
Had this company out today to clean stair carpet and fabric covered sofa. They turned up bang on time and did a great job. Verry impressed with level of service, very prompt response when making initial enquiries and got a very competitive quote. Two lads that were in my home today were very courteous and hard working. My stair carpet looks like new as is my fabric suite. Colleague in work recommended this company and I am so glad she did as I am very satisfied with the work and finished results. Thank you. Geraldine O Brien.